Legal
Privacy Policy
Effective Date: January 1, 2025 · Last Updated: January 1, 2025
Prestwell Continuum is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
We collect information you provide directly when you contact us, request a consultation, or use our website. This may include your name, phone number, email address, and details about your care needs.
We also collect certain technical information automatically when you visit our site, including IP address, browser type, pages visited, and referring URLs. This information is used solely to improve site performance and is not sold or shared with third parties for marketing purposes.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, schedule consultations, provide and improve our nursing services, and communicate with you about your care.
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.
3. Protected Health Information
Any health-related information you share with us is treated as Protected Health Information (PHI) under HIPAA. Please refer to our HIPAA Notice of Privacy Practices for a full description of your rights and our obligations regarding PHI.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features of the site may not function properly without them.
We do not use third-party advertising cookies or behavioral tracking tools.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Health and clinical records are retained in accordance with applicable Alabama state law and federal regulations.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at care@prestwellcontinuum.com or call 256-648-7702.
If you are a patient or prospective patient, additional rights regarding your health information are described in our HIPAA Notice of Privacy Practices.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. The effective date at the top of this page reflects when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Prestwell Continuum Phone: 256-648-7702 Email: care@prestwellcontinuum.com Serving Northern Alabama